Transaction Tracking Resolution Guide
Before you start earning CashBack, there are a few technical settings we advise you to check to ensure your purchases are
successfully tracked through our system.
If your purchase fails to track we will have no record of it. Our partners will not pay
us and we will therefore not be able to pay you. CashBackNetwork
will make every effort to chase our partners and source the untracked CashBack, by following the guidelines below,
you will increase the liklihood that everything will go through smoothly.
Note: It may be pertinent to use a separate browser when using CashBackNetwork.
This enables you to have separate security settings as below; and cookies can be cleared without affecting other websites you may use day to day.
Using a separate browser just for CashBackNetwork is perhaps the easiest and most reliable way to ensure your purchases track successfully.
We'd suggest using either Firefox or Internet Explorer as a dedicated CashBackNetwork browser, whichever one you don't use for your day to day access for other sites.
- How do I enable cookies?
- How do I remove Tracking cookies already stored on my computer?
- Do you run Windows with the latest service packs and updates?
- Do you use parental controls within your browser?
- Do you use a pop-up blocker?
- Do you have security software / a firewall that blocks advertisements?
How to enable cookies?
Cookies are small text files stored by your browser.
These are used to store the fact that CashBackNetwork referred you to the retailer and should therefore receive the commission from them, so that
this can then be passed onto you. Your browser must have cookies enabled for our tracking systems to work.
How to remove Tracking cookies already stored on my computer?
Tracking your purchase back to us is done via the use of cookies.
If tracking cookies already exist in your browser from other sites, then commission from your purchases may be awarded to another site, rather than to your CashBackNetwork account.
Some partners pay commission based on a per cookie basis, so when repeating purchases it is also advisable to clear your cookies.
It is advisable to clear your cookies before making purchases through CashBackNetwork.
If you do not wish to clear your cookies in order to maintain your settings from another website,
we suggest using a separate browser as mentioned above.
Do you have a Firewall, or Security Software that blocks adverts?
Certain types of software are designed to protect your privacy by shielding your website usage from other 3rd party sites.
Unfortunately, this can interfere with the tracking of your purchase as these 3rd party sites need to be informed of your visit via a CashBackNetwork link.
Ad and cookie blocking must therefore be disabled for tracking to work.
The links listed below will provide instructions on how to disable it for Norton,
Zone Alarm, McAfee and Spywareblaster. It is also advisable to double check any internet security, anti-virus or firewall
software for settings that mention "blocking" beit for cookies or adverts.
Do you use parental controls within your browser?
Parental controls are built into browsers to protect users from inappropriate content.
However, sometimes, they are a little keen and prevent users from accessing perfectly legitimate sites via our partner networks.
If you are having trouble accessing a retailer via a CashBackNetwork link,
it is worth trying to first disable any parental controls before clicking through to make your purchase.
Do you use a pop-up blocker?
Pop-up blockers stop websites opening extra pages. This can cause problems with certain retailers who open new pages
to confirm or complete an order. Some partner sites also need pop-ups to be enabled, to refer users to the retailers website.
If when you access a retailer through CashBackNetwork, you are being left with a blank page, or are
having trouble completing an order, it is worth disabling your pop-up blocker to see if this helps.
Do you run Windows with the latest service packs and updates?
We recommend using the latest Windows service packs. These can change frequently, so make a note to check for updates every so often. Previous versions have been known to cause tracking problems.
The core ingredients that make CashBackNetwork a success are simple, yet effective. You create a great looking, easy to navigate site, include hundreds of leading UK retail stores, and last but certainly not least, lots of well deserving charities! The final ingredients are crucial to our success; they are excellent customer service and some of the best cashback discounts around!
Our vision is to build a network of members, retailers and charities who can all mutually benefit from the newest concept in online shopping - Cashback Shopping! So here we are, ready and able to save YOU heaps of cash, or earn YOUR charity lots of money everytime you shop online!
We can do this because our retail partners pay us advertising costs, and we generously give 100% of this cashback to you, whenever you purchase through CashBackNetwork! In order to provide this service, all we charge is a small annual admin fee of £5, however we give you a £1 credit to get you started! In order to receive payment you must reach an account balance (confirmed transactions) of £10 for BACS and £25 for Cheque or Paypal.
The amount of cashback you will receive can be found next to each retailer, but here is an example, you would be paid £60 cashback for taking out a mobile phone contract from Dialaphone!
Our aim is simple, we want to make your online shopping experience as pleasant and effortless, but also as rewarding as possible. Whether that is by you receiving extra cash for free, or by knowing you?re helping a charity you?re fond of!
We have therefore used our expertise to put together a virtual shopping centre, where you will find massive retail names, such as, Boots, Churchill, Dixons, Waterstones, Marks and Spencer and many more, PLUS hundreds of smaller, specialist stores all under 'one roof'. All offering a huge rate of cashback - It's the added bonuses that makes cashback shopping so enjoyable!
We are very keen on supporting our charities and we have the option on site where you can donate all or part of your cashback to a charity of your choice on our network. Even if you decide to keep your cashback, you will still be helping charity in a round about way by helping us grow our site, which in turn benefits them. Every little bit helps!
Cashback sites were recently reported on by the BBC - "a new kind of portal is appearing, offering cash back on purchases made... "
CashBackNetwork is managed by C2B Software Solutions LTD, which is a well established company specialising in affiliate marketing.
All that is left to do now is to SIGN UP FOR FREE and start reaping the rewards of using CashBackNetwork! Take me shopping....
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